I am unable to recieve or send MMS messages when connected to GCI towers in Alaska. SMS, call, and data all work fine. The issue appears whenever I am on GCI network, and disappears when I drive through an area with t-mobile coverage.
Here are the details of my issue:
- Google Pixel 6a
- Android 13 build TQ3A.230605.010.A1
- T-mobile prepaid
Error messages:
- Message expired or not available
- Trouble sending
Here is what I have tried:
- various recommended APN configurations
- Ensure my plan and balance are valid
- Restart phone and reset connection with airplane mode
- switch texting apps / clear and reinstall app
- disable wi-fi calling
- update android
while these solutions worked for others, they did not for me. What are the next steps towards finding a solution?
