Question

one web page takes 2min to load, but only via T-Mobile.

  • 8 June 2022
  • 1 reply
  • 43 views

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Since Memorial weekend, hrcaz.org is taking 2min. To load, instead of less than 1 sec.

All other pages on this web site, and all other websites, load normally. This page also loads normally if access to the Internet is not via T-Mobile.

The web page used to load normally, and was not changed. Now it, and previous versions, take 2-min. To load.

 

I am really puzzled by this; it is as if T-M made a network change over Memorial weekend that caused some html code on this page to execute extremely slowly., but this seems pretty unlikely.

 

I tried multiple times to get chat and voice support from T-Mobile, but it was hard to get them to understand that this was a network issue; they kept going to the checklist for a problem with a phone, SIM, account, etc. I could barely understand the last one due to her thick accent, poor diction, and people talking in the background. She eventually cut me off and did not call back.

 

I am hoping I might get some ideas from this user community; there are clearly many knowledgeable, intelligent an logical people here.


1 reply

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PROBLEM EXPLAINED.

 

it turned out that some JavaScript provided by Comodo to display the site certificate no longer worked as before after Memorial weekend, apparently due to a T-Mobile network change. The webmaster removed the code as a workaround, and the page now loads normally even when T-Mobile is used for Internet access,

 

for those interested, I give the code  below, but I have no idea what it was that the T-Mobile network could not handle.

!-- COMODO TRUSTLOGO -->
<script type="text/javascript"> //<![CDATA[ 
var tlJsHost = ((window.location.protocol == "https:") ? "https://secure.comodo.com/" : "http://www.trustlogo.com/");
document.write(unescape("%3Cscript src='" + tlJsHost + "trustlogo/javascript/trustlogo.js' type='text/javascript'%3E%3C/script%3E"));
//]]>
</script><!-- COMODO TRUSTLOGO -->
 

 

 

 

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