Question

Phoenix Internet Down


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Anyone else having issues connecting to the TMobile Internet on their mobile devices? Tmobile exhausted all efforts in troubleshooting my Samsung S23 Ultra. I think this maybe a large scale national issue. I can make and receive calls and texts. Only data is affected. I live in Phoenix and am an Uber driver. I drove 10 miles away and still had the same issue. I’ll come back and update once it’s fixed. Best they can do is create a support ticket. The tech support rep stated they have received several similar calls regarding a similar issue in other US markets. Hope it’s fixed soon!


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Userlevel 7
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I'm in Phoenix right now by Sky Harbor with this speed.

 

SF Bay Area - phone says 5G but not loading any pages. play store won’t load. apps won’t update. can’t even get on google home page. I’m on a galaxy 5 Zflip.  

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5g home internet down in phoenix/Glendale AZ all day . Is there a outage? 4/23

Userlevel 7
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5g home internet down in phoenix/Glendale AZ all day . Is there a outage? 4/23

According to Downdetector there doesn't seem to be an issue.

https://downdetector.com/status/t-mobile/phoenix_145/

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my local tmobile cell site is .25miles away. It is apparently off the air. Signal level dropped 20dbm and now on a further site. Experiencing less signal and much slower speeds. I have 150mpbs before this failure. Now i get 5 to 15mpbs or close to 0. So there is a problem.  This was happening once a day and now all the time. 44th ave and cactus cell site.

 

 

 

Userlevel 7
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Any ideas @nc1037 .

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I meant 150 Mbps and now 5 to 15 Mbps

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The cell tower that I am on now on is: CGI 31026022029569. Dont know what the local tower is at this time. Will document if it comes back on.

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Spoke to Tmobile tech. He confirmed my local site is down and has had problems for last 3 days. No eta at this time. They are working on this and other problems. 

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Local cell back up. Good signal and speed. 2:30 pm AZ time.

5g internet is still not working 

any one else?

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