I live in zip code 67002 and my phone works fine there. I work in zip code 67042 and when I’m in my office I can receive and send texts but anything attached will not download until I am out of the building. I cannot receive or make any phone calls while in my office. Any ideas to help? Thanks.
Phone won't work in my office
What phone are you using? Are you on a Wi-Fi network in the building?
Attachments in SMS are probably as easy as a setting that allows you to download attachments while on Mobile. Most SMS apps disable attachments over a certain size or while roaming.
If you have Wi-Fi calling enabled, and you are on a Wi-Fi network at work, they may be blocking your connection. Try disabling Wi-Fi calling or only allowing it when you are at home.
also which phone do you have?
also you can send/receive texts fine but what about MMS texts (pic mail/group texts)? usually if you can send a regular text then calls should also work..what all have you attempted on your end to try and fix it? restart the phone? put it into airplane mode for about 2-3 minutes then turn it back off so the phone will re search out a new connection?
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.