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Texting issues when connected to WiFi

  • 28 August 2018
  • 77 replies
  • 52716 views


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77 replies

Userlevel 4

Hey @magenta6038965 

I appreciate you doing all of that troubleshooting 😊 How did things turn out?

Userlevel 4

If the messages are only failing when the phone is using the Wi-Fi calling, this is going to be something that we will need to open an engineering support ticket for. Please gather a few examples/date/time/numbers of the failures and contact us so our tech care folks can get a ticket opened up for you.

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