Question

WiFi calling doesn't work in specific WiFi

  • 31 January 2022
  • 4 replies
  • 92 views

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I have WiFi calling activated, and it works just fine, but when I am at my office it doesn’t work. I don’t know if its the WiFi configuration or what, but I really need help since in my office i have bad cellular signal and can’t get calls and txt msg.


4 replies

Userlevel 7
Badge +16

more than likely its something your works I.T would need to fix on their end wifi wise and not so much TMO..

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thanks! what should they be looking for? they dont know much about wifi calling services..

Userlevel 7
Badge +11

Businesses often block IP ports that the believe people don’t need to use. These are often the same ports used for WiFi Calling.

Userlevel 7
Badge +16

thanks! what should they be looking for? they dont know much about wifi calling services..

your IT dept would need to contact TMO to get this one figured out..

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