eSim / Montenegro error

  • 26 February 2023
  • 2 replies


Hello all,


I am travelling to Montenegro tomorrow, purchased an eSim through T mobile Montenegro website. The money is deducted from the card but haven’t received any mail or details. I didn’t make a login that time but have the proof in bank app. How can I receive my eSim QR code or contact customer service as of sunday today?

It would be great help if anyone can direct me

2 replies

Userlevel 7
Badge +15

This forum is specifically for T-Mobile USA.

Check your junk mail.


Syaoran thank you. yes I found the mail in spam

But its just a payment receipt, nothing else. No QR code or link to proceed 😰