Recently I set-up a T-Mobile 5G Home Internet and am discovering that not all my devices can connect. My Shark IQ Robot vacuum is one device that will not connect to 5G, it says it can only connect to 2.4G. Does anyone have an idea how I can get this to work?
Best answer by Katiejo123
View originalDid you setup your wireless access points? Either by direct PC connection or the App.
Recently I set-up a T-Mobile 5G Home Internet and am discovering that not all my devices can connect. My Shark IQ Robot vacuum is one device that will not connect to 5G, it says it can only connect to 2.4G. Does anyone have an idea how I can get this to work?
You don’t mention which gateway you have, so in brief you can try to separate the 2.4GHz and 5GHz networks for non-WiFi6 connectivity.
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