Question

How do I respond to a message that I receive on the internet gateway

  • 14 June 2022
  • 6 replies
  • 477 views

Userlevel 1
Badge +1

How do I respond to a message that appears on the Internet gateway screen that is looking for a response?


6 replies

No I am not using my router number for anything. But I was recently hit by scammers so it concerned me, since that I gave everything locked down and constantly checking my credit report 

Userlevel 5
Badge +5

I’m receiving messages that my account is under review and that I’m made withdrawal using epay from America first credit union. Is this spam?

Yes. I assume you are not using your TMO router’s phone number as your contact number for your bank accounts.

I’m receiving messages that my account is under review and that I’m made withdrawal using epay from America first credit union. Is this spam?

Userlevel 5
Badge +5

It was a request from T-Mobile to rate a customer service call I had just made

LOL

Userlevel 1
Badge +1

It was a request from T-Mobile to rate a customer service call I had just made

Userlevel 5
Badge +5

Per TMO gateway manual the, messages are only to notify of service disruptions so read only. If you are getting texts that require a response, not sure if those are actually coming from TMO so I would call them to make sure.

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