Question

nok 5g21 Home Wifi Upnp

  • 8 January 2021
  • 36 replies
  • 25645 views


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36 replies

Any luck anyone?

Incase you are still having issues, the issue is the Xbox. It's not properly reading the NAT. Section "Test NAT type" repeatedly till it says NAT is open

It was definitely this, thanks a ton!

Can confirm this works and will need to be done daily as i believe the dhcp resets every 24 hours am having no issues with any devices including pc xbox and streaming 

Userlevel 1

Hopefully they fix this ASAP. 
I would be very pleased with the home WiFi if they can fix this issue. 

It's been 1.5 years for me - no fix yet, so don’t hold your breath.

Gotcha. Ive done that and yes after or mabey once of " Testing NAT type " it will say Open NAT Type and you can play perfectly fine, but it still doesnt fix the Xbox Live Party Chat function. and as soon as you join a party its stuck on " Connecting... " and then you automatically pop out of the party chat. and when you go back to network settings you'll see every single time it will go back to Moderate NAT type and give you that same Ol' UpNp message right under it. ): So in all reality I still believe its on T-Mobiles end. I even once talked to there "Specialist" or one of. And its like they didnt even understand what in world I was talking about. And said you need to upgrade to 100 GB Hotspot or use Tmobile Home internet. And i said thats not going to fix anything. Theres something on there end that lacks what other internet providers internet has. And Im starting to question it alot. I even read the fine print on there policy for home internet and it said that some streaming platforms or services may not be compatible or work. Meaning they have a weird, not true internet. But atleast they let you know right? IN VERY SMALL LETTERS. but its fast right? ........but it clearly isnt real internet. Its cellular internet. They need to make this more clear. The more research I do the more disappointed I get. Dont get me wrong I love T-Mobile. And im going to ride with them till the day I die. But I needed to tell the truth of what I know so far and atleast pass on the knowledge. But please correct me or reach out to me if theres any solution or if Im wrong. God bless everyone. Hope we dont have to keep going through this and hope my hard working every cent is worth it. Love you T-Mobile. No hard feelings. ❤️

Any luck anyone?

Incase you are still having issues, the issue is the Xbox. It's not properly reading the NAT. Section "Test NAT type" repeatedly till it says NAT is open

Read my message above I responded.

I can’t seem to connect my Xbox 1 at all. It worked fine for a few days and then it stopped connecting. Says it can’t connect yet everyones mobile devices, tvs and two laptops can but my sons gaming PC’s can not. I also use T-Mobile for my cell service and what a joke. I LITERALLY NEVER HAVE SERVICE anywhere which is unacceptable when your a mother of teenagers. Totally unreliable, don’t waste your time or money. I will be cancelling

THIS IS THE ANSWER (according to Tech Support)

I called T-Mobile twice and with my dad’s help, we think we have the answer to the big question. I’ve had the same problems with my Xbox Series X; the internet works, but the NAT type is Strict and the UPnP is Not successful, and I keep getting kicked out of Xbox Live Party Chats, and also have had match-making issues. After being ping-ponged back and forth through tech support, we were told that the T Mobile 5G Gateway’s public IP address changes (sometimes often) because it could connect to different cell towers. Because of that, static IP address, UPnP, or NAT/Port forwarding, cannot be configured on T-Mobile’s 5G Gateways. Below is a link that the T-Mobile tech provided us. In the link below, the “Gaming” section specifically states that UPNP cannot be configured. It appears that for T-Mobile’s 5G Gateways, this will not likely be fixed. We have not researched any other options yet.

https://www.t-mobile.com/support/home-internet/connect?utm_source=Homework&utm_medium=email

It’s not working for me

I’ve been using T-mobile home internet for about a month now and have had a lot of problems playing on xbox live. I read somewhere on one of these forums that you need to go to your network settings on xbox and continuously “test again” the NAT type until the NAT type states “open”. At this point the UPnP should be enabled. My NAT type always ‘starts’ on moderate so I’m not sure if this will work if your NAT type is initially closed. This has been a very consistent solution for me as it has worked for me every time I play online. Unfortunately, you need to do this every time you turn on your xbox and want to play online - but it only takes 1-3 tries (20 seconds/test). I’m not sure if this fixes chats, etc. though. 

Godspeed friends. 

Any luck anyone?

Incase you are still having issues, the issue is the Xbox. It's not properly reading the NAT. Section "Test NAT type" repeatedly till it says NAT is open

Read my message above I responded.

On average how many times did it take you to switch it over?  Mines stuck on strict and I’ve tested it over and over.

Any luck anyone?

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