SO ABOUT THE BROADBAND LINES ARE THERE MULTIPLE PORT JUST 5G BECAUSE MY LIGHTS AND CAMERAS WANT 2.4 ONLY!! SO IS THAT AN OPTION OR NO?!? My PREVIOUS INTERNET SERVICE I HAD THE OPTION TO GIVE THEM DIFF NAMES TO CIPHER BETWEEN
SO ABOUT THE BROADBAND LINES ARE THERE MULTIPLE PORT JUST 5G BECAUSE MY LIGHTS AND CAMERAS WANT 2.4 ONLY!! SO IS THAT AN OPTION OR NO?!?
First, let's clarify. 5G does not mean 5 GHz. 5G means “fifth generation” and it applies to cellular data. 5 GHz is a frequency band on your home Wi-Fi. 2.4 GHz is another frequency band. Your gateway supports both.
If you can’t connect your devices to the default Wi-Fi network on the gateway, you just need to add a dedicated 2.4 GHz network.
Here are my generic instructions.
You can have several Wi-Fi networks on the gateway. You want to leave the default network alone (2.4 & 5 GHz; WPA2/WPA3 security) and add a second, dedicated 2.4 GHz network.
Add the second network with the + sign at the bottom of the Network tab in the T-Mobile Internet app on your phone. For this new network, set the band to 2.4 GHz and set the WPA version to WPA/WPA2. Try connecting your devices to this second network. Use the default network for your other devices, as much as possible.
Here are the T-Mobile support instructions for how to add the second network with the app.
Android How to create additional Wi-Fi networks | T-Mobile Internet app | Android | T-Mobile Support
iOS How to create additional Wi-Fi networks | T-Mobile Internet app | iOS | T-Mobile Support
Main instructions
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