t mobile home internet

  • 15 June 2023
  • 1 reply


I have two problems, the gate/modem will randomly reboot itself, nothing else on the power strip does and I get a lot of lag. I like the price point, but if I have to go back to spectrum for reliability I guess I’ll need to.

1 reply

Userlevel 5
Badge +9

@darbok I know it is a pain, but other users have found that when they do a full reset, the rebooting problem vanished. Maybe a cache issue? Try the factory reset on your gateway and let us know what happens.

Take a look at page 19; https://www.t-mobile.com/support/public-files/attachments/T-Mobile%20KVD21%20User%20Guide%20-%20English.pdf 

I hope this helps.