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being charged for an international which didn't get answered

  • 25 April 2024
  • 7 replies
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Hi, does anyone know if T-Mobile charges for international call attempts, meaning the call was not answered?

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Best answer by HeavenM 26 April 2024, 18:29

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Userlevel 7
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If the call reaches your device, it is billable whether you answer it or not.  As long as you allow your device to connect to towers internationally, you risk being charged for calls and potentially texts as well, depending on your plan.  It is best to keep your phone in Airplane Mode when traveling internationally if you don't want to incur any doing charges.  

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If the call reaches your device, it is billable whether you answer it or not.  As long as you allow your device to connect to towers internationally, you risk being charged for calls and potentially texts as well, depending on your plan.  It is best to keep your phone in Airplane Mode when traveling internationally if you don't want to incur any doing charges.  

Thanks syaoran, it was the other way around, calling from the US to an International # w/o answer. Is it the same? 

Userlevel 7
Badge +15

If the call reaches your device, it is billable whether you answer it or not.  As long as you allow your device to connect to towers internationally, you risk being charged for calls and potentially texts as well, depending on your plan.  It is best to keep your phone in Airplane Mode when traveling internationally if you don't want to incur any doing charges.  

Thanks syaoran, it was the other way around, calling from the US to an International # w/o answer. Is it the same? 

That might depend on the destination number.  If it's a mobile number being called, potentially.  

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If the call reaches your device, it is billable whether you answer it or not.  As long as you allow your device to connect to towers internationally, you risk being charged for calls and potentially texts as well, depending on your plan.  It is best to keep your phone in Airplane Mode when traveling internationally if you don't want to incur any doing charges.  

Thanks syaoran, it was the other way around, calling from the US to an International # w/o answer. Is it the same? 

That might depend on the destination number.  If it's a mobile number being called, potentially.  

Thanks syaoran, seems not intuitive, maybe someone from T-Mobile can confirm?

Userlevel 7
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Similarly, 

  1.  If you’re in the US, calling and international number, and it picks up, you ‘can’ get charged for international calling (eg. US calling India)
  2. If you’re in India, and your phone registered to a tower in India, you will get charged for international roaming call
  3. If you’re overseas, in India, and make a call, you’ll get charged for international calling and roaming 
  4. If you’re in the US and someone overseas calls you .. no problem.
Userlevel 7
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If you are in the US and call an international number (not Mexico or Canada), the time that it is ringing and if the call goes to voicemail could be charged as an international call. If you leave a voicemail, you are definitely charged because you are connected and talking, so you should probably keep that message short and sweet. 

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Thanks all! It was one ring before hanging up, and it was $3. Seems a lot for an unanswered single ring…

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