Someone in my company with a U.S. phone number is currently on a business trip in South America. When anyone in the U.S. tries to call him, we get a repeating recorded message that says, “Congratulations, you pressed star. That does not mean you are a star, it simply that you can press buttons and probably have fingers.” He cannot receive any calls or texts.

We have an international data pass activated for this user but that hasn’t resolved the issue. No response on it from our company rep yet.