Question

inactive devices live on ....

  • 23 October 2023
  • 1 reply
  • 38 views
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I returned the jetpack device yet i still see it on my account. being deaf CALLINHG is NOT an option.  TMobile needs a way for deaf to get help! the chat on your site is sales.

1 reply

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you can contact TMO via Facebook or Twitter. this starts you with tier 2 support over the call in tier 1 support agents anyways.

***I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~

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