Whats link multiple msisdns mean

  • 13 February 2017
  • 9 replies
  • 7322 views

My phone activity says I linked multiple devices msisdn


9 replies

Hello

Userlevel 5

Hey @bshrty‌!  MSISDN is the technical term for a mobile number.  Are you seeing this message on your device activity online, or on the phone itself?  Are you participating in the  Community-2598‌ Beta? 

- Marissa

It's showing in my activity not on phone itself

Userlevel 5

Gotcha - if it's showing up on My T-Mobile, and you're not participating in the DIGITS Beta, then I think it would mean that you've linked multiple lines on a family plan to a single T-Mobile ID.  Does that sound about right?

- Marissa

Only thing is I got my phone and service on the 3rd and this happened on

the 8th

Userlevel 5

Hmmm, that's a little funny!  Did you set your T-Mobile ID up on the 8th?  I know it usually takes 72 hours after activation before online access is an option - when did you first create your log in or set your line up as the Primary? 

- Marissa

Userlevel 5

Hiya @bshrty‌!  I just wanted to check in with you and see how everything is going.  Please let us know if you have any more questions about joining T-Mobile!

- Marissa

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ink multiple MSISDNs to single account…..what does this mean? Does this mean my phone number is linked up to another phone? Like can someone see my stuff

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I'm just wondering as to why on my account history it says link multiple msisds to One single account.

 

I also just ordered a new phone, and under pending changes it says this…

 "A rate plan or service change is pending for : Multiple Lines"

I read something about about family plan above? Please, if someone can shed some light on this for me I would greatly appreciate it.

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