Other Devices

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  • 1,855 Replies

716 Discussions

drnewcomb
drnewcombHelper Level 3
posted in Other Devices

drnewcomb has reported a post

[url=https://community.t-mobile.com/members/drnewcomb-10627227]drnewcomb[/url] has reported a post, giving this reason: [quote]Off Topic. Spam[/quote] [url=https://community.t-mobile.com/accounts-services-4/rattan-dining-chairs-manufacturer-43549?postid=161706]Topic[/url] Posted by: [url=https://community.t-mobile.com/members/mani12-10702790]mani12[/url]

0
drnewcomb
5 hours ago
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BuzzwifeFirst activity
asked in Other Devices

Can i upgrade to an unlocked Google Pixel 4A bought from elsewhere?

I'd like to upgrade my phone to a refurbished Google Pixel 4A but can't tell if this is doable. I'm an existing T-Mobile customer and would like to keep my number. The automated chat is not helpful. Thanks in advance.

2
drnewcomb
1 day ago
S
SuhellerFirst activity
asked in Other Devices

broken family connect watch

Can the Family connect watch be repaired?

0
S
1 day ago
M
MozzyFirst activity
asked in Other Devices

Online gaming

So I’m trying to play some games online on my Xbox One but when I try to enter any type of “matchmaking” for any game, it disconnects me from the server. I have gone to my Xbox settings and tested the connection and it says all services are available. However, it shows my NAT Type is set to “strict” and it also says “UPnP unavailable” which I have found out that this is preventing online game play. My question is: how do I change my NAT Type to OPEN so I can play online? Xbox help center told me that maybe perhaps my gateway needs an update but I’m unsure how to go about doing that (if that’s the case) or even where I would look to check for one. Other things have no problem, like Netflix or my phone. These things are connected and run just fine. 

0
M
1 day ago
F
fireguy_6364Star
posted in Other Devices

fireguy_6364 has reported a post

[url=https://community.t-mobile.com/members/fireguy-6364-10615884]fireguy_6364[/url] has reported a post, giving this reason: [quote]spam. no one cares what the KFC menu is in the U.K. [/quote] [url=https://community.t-mobile.com/android-9/is-it-possible-to-retrieve-a-deleted-voicemail-on-a-galaxy-s10-43438?postid=161325]Topic[/url] Posted by: [url=https://community.t-mobile.com/members/tamcleo1-10702391]Tamcleo1[/url]

0
F
4 days ago
F
fireguy_6364Star
posted in Other Devices

fireguy_6364 has reported a post

[url=https://community.t-mobile.com/members/fireguy-6364-10615884]fireguy_6364[/url] has reported a post, giving this reason: [quote]spam[/quote] [url=https://community.t-mobile.com/android-9/unlocking-samsung-a51-5g-43393?postid=161142]Topic[/url] Posted by: [url=https://community.t-mobile.com/members/gomota-10702251]gomota[/url]

0
F
6 days ago
syaoran
syaoranEpic
posted in Other Devices

syaoran has reported a post

[url=https://community.t-mobile.com/members/syaoran-6638395]syaoran[/url] has reported a post, giving this reason: [quote]Spam[/quote] [url=https://community.t-mobile.com/android-9/unlocking-samsung-a51-5g-43393?postid=161142]Topic[/url] Posted by: [url=https://community.t-mobile.com/members/gomota-10702251]gomota[/url]

0
syaoran
6 days ago
V
vioricapFirst activity
posted in Other Devices

M5000 issue

I just want to give feedback on an issue I encountered using the M5000 Inseego hotspot. I tried to connect to the admin page to change the default settings. Well it does not allow you to connect. I called in customer service as well and they were not able to help me. BUT I did encounter others on Reddit discussing the issue. Apparently you can only log on to the admin page with 2.4 network band. So I had to change the bandwidth on the primary network to 2.4 and finally was able to connect. It would be great if you all fixed that issue so we can keep the bandwidth at the 5G and be able to connect with no issues to make changes. Please and Thank you! 

0
V
10 days ago
gramps28
Pillar
gramps28Pillar
posted in Other Devices

gramps28 has reported a post

[url=https://community.t-mobile.com/members/gramps28-2110]gramps28[/url] has reported a post, giving this reason: [quote]multiple spam messages[/quote] [url=https://community.t-mobile.com/accounts-services-4/h9-shhn-shd%D8%A7t-bbgy-mg%D8%A7n%D8%A7-2022-tryk%D8%A9-shhn-%D8%A7lroy%D8%A7l-b%D8%A7s-mg%D8%A7n%D8%A7-43302?postid=160835]Topic[/url] Posted by: [url=https://community.t-mobile.com/members/paxeg64240-10701871]paxeg64240[/url]

0
gramps28
Pillar
11 days ago
A
autryldFirst activity
posted in Other Devices

Is Pandora Ad-Free weekends still an offer?

The T-Mobile “Offers” webpage shows Pandora Ad-Free weekends as an offer and does not mention Tuesday until you click on it and get redirected. (05/11/2022) So does the webpage need to be cleaned up?https://www.t-mobile.com/offers?INTNAV=tNav%3ADeals%3AAll“We’re dialing up the volume for our customers for free.Listen to Pandora ad-free radio weekends, plus, get access to special entertainment from SiriusXM—just for being a customer.”

0
A
11 days ago
A
abundantiorRookie
asked in Other Devices

Sonim XP3+ unlock

Has anyone ever gotten a T-Mobile Sonim phone unlocked?I got a Sonim xp3+ from T-Mobile to replace my Blu Tank II because 2G was being retired, put enough in top ups to make it eligible to be unlocked and called to unlock it.  I was told it had been unlocked remotely.Now I am in Portugal and got a local SIM card for the Sonim but it appears the phone is still locked. The IMEI doesn’t work as an unlock code.  Customer Service didn’t have an immediate answer and I’m waiting to hear back from them.  I don’t mean this as a criticism, but my experience has been that they get back to me maybe 1 in 20 calls (different stories), and they haven’t yet.I see from online searches that there are a number of avenues for a Sonim unlock, all involving apps/menus that are not on this phone.Thus my question. Looking for a glimmer of sunshine.  In the meantime, using my Tank II, which works just fine in Portugal. 

3
A
4 days ago
gramps28
Pillar
gramps28Pillar
posted in Other Devices

gramps28 has reported a post

[url=https://community.t-mobile.com/members/gramps28-2110]gramps28[/url] has reported a post, giving this reason: [quote]Translation from Russian is a little weird[/quote] [url=https://community.t-mobile.com/android-9/unlock-43175?postid=160374]Topic[/url] Posted by: [url=https://community.t-mobile.com/members/ruslan-10700032]Ruslan[/url]

0
gramps28
Pillar
16 days ago
J
Jackie burdenFirst activity
asked in Other Devices

hasn’t ported yet

I paid to get my phone on T-Mobile service and I’ve been waiting since yesterday and my phone number is not ported yet 

1
R
16 days ago
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bchillFirst activity
asked in Other Devices

DIGITS 2.2.29 on MacOS Mojave: "Something went wrong" error

I’ve been using the newer DIGITS app (latest release, version 2.2.29) on MacOS Mojave. It is better than the original app and worked fine for a while until a few days ago when I started getting this error on the calls panel:“Something went wrong. Reloading in X secs ….” I’ve attached a screen capture.What is causing this suddenly now?Brian 

0
B
18 days ago
M
MrsmorrissetteFirst activity
asked in Other Devices

line suspension

So, my account got suspended, I've got 2 lines and I am the primary account holder and the other person has absolutely no authority or permission to do anything with the lines/service. That being said, how in the f*k was the other person who has the 2nd line able to get his phone back on, without paying a dime, and my line is still suspended??

3
gramps28
Pillar
17 days ago
E
Ellis WyattFirst activity
asked in Other Devices

Connecting an older Ipad to the ARC KVD21 Gateway

While an older Kindle, a Dell LatitudeE6540, a Samsung SM-J7 and a newer Ipad will connect an older Ipad will not.  I was wondering if it could be the setting to use one password for both the 2.4GHz and the 5GHz that is creating an issue with the older Ipad?  Also it looks like once the Gateway is set to use one PW it may take a reset to get back to that screen.  I’ve got the Samsung on the “Manage your Wi-Fi networks” screen but have waited as one user suggested w/o any change.  Thank you.

0
E
20 days ago
T
thepcwiz101First activity
asked in Other Devices

Feature Request: Home Internet Gateway sms management

I get several sms messages from short codes on my arcadian gateway and i keep getting messages as if i signed up for sms alerts but i never did. My guess is the previous owner of the phone number assigned to me forgot or was unable to get rid of sms alerts from whatever website they used but i would love to be able to reply to texts on the gateway and opt out of them by going to 192.168.12.1 on my pc.

0
T
21 days ago
J
JeremythejediFirst activity
asked in Other Devices

Nokia Router Firmware Version

Based on the help content. I should be able to identify what firmware version is currently on my Nokia router via the T-Mobile home internet app. Can someone decode it for me?  It currently shows “-“. Trying to determine if it’s 1.2104.00.0286  

2
J
21 days ago
U
udidwhtRookie
asked in Other Devices

Printer connectivity

My Canon MX 410 would not connect via wifi. I tried both 2.4 and 5ghz band options. This is with the KDV21.

2
U
22 days ago
C
Cindy s TextFirst activity
asked in Other Devices

Alcatel Go Flip 3 Text

• Is it possible to send a text message to “draft” on this phone?• If it is possible, then how do you retrieve them?Thank you! 🙏….. From a non-technical retired, “mostly tired”,Grandma trying to be “hip” w/my grandkids. 🤳🏻       

0
C
24 days ago
M
minidonkeys2Rookie
asked in Other Devices

Does Go Flip 4 have voice recognition capability?

Does the Go Flip 4 have voice command for texting.  If yes, please guide me to set it up.  Thanks

0
M
1 month ago
W
WRussRookie
asked in Other Devices

Windows 10 SMS app

Does anyone know of a Windows 10 desktop app that works well getting and sending SMS messages.  Could not get it to work properly with Digits.  I’m looking for a free service, anyway. WRS 

2
R
1 month ago
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techhelp1First activity
asked in Other Devices

Roku not connecting to mifi

I have an Alcatel Linkzone 2 mifi on T-mobile.  In the last week all of my Roku devices (Roku2, Roku Express, and 2 Roku TV’s) have stopped connecting.  Before last week they were all working fine. My Rokus will connect to other home internet through other provider, my cell phone (Verizon) hotspot.  But here’s the thing, my laptop, pc, and all of our phones (iphone, moto, kyocera) will connect to the mifi just fine.  My speed with it is currently 17mps.The problem is the carrier says that since it works on my computer, phone, etc. that it’s Roku’s problem.  Roku says since it connects using other internet options it’s the internet’s problem.  I am stuck in a loop here.  I want to be able to use the mifi and cancel my other more expensive internet but can’t do that if I can’t use it for this purpose.I have changed the connection settings to channel 11, max 20mhz, 802.11/b/g/nFactory reset both Roku and mifi, checked for updates (current t-moble mifi version is:MW43TM25)Any ideas? 

2
T
28 days ago
R
RheazarFirst activity
asked in Other Devices

mobile hotspot admin page not working

I've tried both typing it in and clicking the link from the help page but nothing will load. Either the link is broken or the website is  

0
R
1 month ago
F
fireguy_6364Star
posted in Other Devices

fireguy_6364 has reported a post

[url=https://community.t-mobile.com/members/fireguy-6364-10615884]fireguy_6364[/url] has reported a post, giving this reason: [quote]spam. [/quote] [url=https://community.t-mobile.com/other-devices-11/how-to-know-if-you-re-in-love-42911?postid=159243]Topic[/url] Posted by: [url=https://community.t-mobile.com/members/melodyabatts-10700115]MelodyABatts[/url]

0
F
1 month ago
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