Is there a way of adding a second prepaid account under My T-Mobile, once logged in? I tried to add it as a new account, but it correctly stated the e-mail address was already in use (in use with the first account).
Thank you.
Best answer by edwardp
View originalFigured it out:
After doing the above, I was unable to access either account through My T-Mobile.
A T-Mobile representative called me back after an online chat and was told that only one prepaid number can be attached to My T-Mobile at a time, it doesn't allow for multiple numbers. The rep. was able to delete it from the original profile and am able to access it separately. After the second number was deleted, I was able to access the original account again.
Me Neither No Working. Need to BE Fixed. Thanks
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