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When does the infight wifi refresh

  • 15 November 2023
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So when getting on a flight that has t mobile you can choose from the 1hr session or the 4 full free flight sessions. My question is when does the 4 session reset? Is it every billing cycle or every year? 

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Best answer by HeavenM 15 November 2023, 18:13

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My guess is every flight since I used my hour on my return flight even though I used an hour on my flight to Chicago.

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Yeah I understand that the 1 hr ones are unlimited. Cuz I've used those ones a lot. Yet the FULL session ones which gives you only 4 doesn't show the fresh time nor does t-mobile show any thing one when it does refresh. I went on a fight for 4 hrs and used it back and forth which left me 2/4. Now I used another one. So next year will it refresh or what's the deal?

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Maybe @HeavenM the helpful community manager can shed some light on this.

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Hey there @Ju5t It is key to understand exactly when benefits start over so you know when you can take full advantage. The four full sessions are on a calendar year rotation so they will refresh in January. 

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Thank you! Finally someone 🙌 👏 

Thank you for this answer @HeavenM ! I was looking for the same. One follow-up question, do you get 4 four-hour sessions PLUS unlimited 1-hour sessions per calendar year, or is it 4 four-hour sessions OR unlimited 1-hour sessions? 

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Thank you for this answer @HeavenM ! I was looking for the same. One follow-up question, do you get 4 four-hour sessions PLUS unlimited 1-hour sessions per calendar year, or is it 4 four-hour sessions OR unlimited 1-hour sessions? 

PLUS 😻😃

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