Replies posted by wxce1260

4 Replies

K
kwilson86First activity
asked in Android

Mobile@Work blocking T-Mobile trying to install an app

Well it's back.  I had posted earlier that I uninstalled mobileiron weighted and then reinstalled mobile iron. This fixed the problem for about 3 weeks. But now it is back with a vengeance. T-Mobile says they have no idea how to fix it, but this is a T-Mobile app. This is completely unexcusable. My latest T-Mobile service rep said "well I guess you'll have to change services because we can't do anything with it." I can't believe this is how T-Mobile treats their customers.

27
T
2 years ago
K
kwilson86First activity
asked in Android

Mobile@Work blocking T-Mobile trying to install an app

This issue was resolved (not by T-mobile).  My IT administration unregistered and removed mobile iron.  We waited about 3 hours and I'm that time frame com.tmobile.echolocate was able to install.  After that time period we reinstalled and registered mobile iron back on my phone and everything worked perfectly.

27
T
2 years ago
K
kwilson86First activity
asked in Android

Mobile@Work blocking T-Mobile trying to install an app

I spent 30 minutes online with tmobile tech support.  They had me do a "cache reset".  That worked about 10 minutes.  67 Pop ups already today again.  Then T-Mobile told me to contact Samsung.  Samsung said it is not their problem as it is a Tmobile program.  Pretty frustrated.

27
T
2 years ago
K
kwilson86First activity
asked in Android

Mobile@Work blocking T-Mobile trying to install an app

Has anyone figured it out?  Very frustrating.

27
T
2 years ago
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