As an update, the SIM Card change did not last. The issue is worse than ever.
I am having / had this same issue... Long saga with V60. First phone had second screen malfunctions on day two. I don't know if the drop call issue was occurring, as I only had phone for two days, and don't make calls that much. Contacted support, they sent out replacement of phone and screen... But only the phone arrived, without the dual screen. I also found that additional services were added and that it was billed incorrectly. Called and got that resolved, sent out a replacement with dual.This is noteworthy: I was told to use the sim card from my initial phone in the replacement phone. I'm certain from the standpoint of convenience.I had the issue with the phone going dark (within 2 seconds--store told me this was normal??), and then, shortly, the person I was speaking with could no longer hear me. To resolve, you have to wake the phone up again, in panic mode because the person on the other end cannot hear you. Sometime I was able to resume the call, other times not. To p
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