Not sure why some of you are getting those speeds, I think the lowest I go most of the time is around 150ish but I avg 450+. Try this though. Connect to the router using the web-based GUI at http://192.168.12.1/. Check to see what you are getting for the secondary signal cause that is the 5G one. If you aren’t receiving any signal there or it's super low then most likely you are only hitting 4G towers which are nowhere near as fast. Thanks, I checked and i Don't have a secondary signal. I live in a Rural area so I understand if i get atleast 35-50mbps, but im barely getting 7-11mbps. Do you know how to get a secondary connection signal or is that just something thats supposed to happen on its own?
I just read on Reddit that the unit will often switch to the strongest channel, irrespective of whether it is LTE or 5G. This may be what mine is doing. The LTE channel on the tower is much stronger than the 5G channel (RSP of -68dBm vs -89dBm). The problem is, I get only ~ 10up/3 down mbps on LTE. This may OK for random browsing and email but not so good for group Zoom calls. I think they need to change the way the unit chooses which channel to use. I'm speaking on the rural area that I live in. I spoke with a technician from Tmobile and their excuse is, a lot of people signed up for Tmobile internet in the rural areas which is causing congestion with the tower's signal. I also tried rebooting my cylinder tmobile router to get the secondary signal but it didn't work so I pulled the sim card out of its slot and put it back in then rebooted the router and it worked. Both Primary and Secondary signal came on. That actually gave me 5-7mbps more than my original speed which brings me up
Me, i signed up for the service. Its actually the best offer so far in my area. Viasat charges $120 a month for 25mbps but barely get 10 and im stuck with a satellite on top of my house. Verizon charges $65 for 3mbps and I had to ask them if that was an april fools joke. I'm stuck with a 2 year contract with Viasat for $120 a month so im thinking about taping Tmobiles router in the middle of Viasats satellite thats stuck on my roof to see if that works because this internet is frustrating. You know its bad if you can't even stream Netflix without buffer problems😡. I'm in California City, CA and AT&T isnt offered here but if they were, i wouldn't trust them either. They're a bunch of liars about their data as well.
Just a thought does T-mobile even monitor these pages? You would think someone from the company would give advice on fixing these problems. I think Tmobile are confused themselves on who is responsible for what, after the merge with Sprint. Their customer service USED to be on point and now its just crap. They either put you on hold or tell you they'll call back after they talk to a Tech and I'm like thinking i was already talking to a Tech. Its whatever now!
Joe- Yes, T-mobile has blocked these devices by their IMEI #s. I would like to hear an official reason as to why they're doing this. My hope is that they will expand coverage for their home ISP through 4Glte. Same thing happened to me with my Netgear Nighthawk M1. I have a feeling I know who your provider is and they're complete garbage when it comes to customer support. I have used a NightHawk MR1100 for 5 years now on T Mobile and pay for Unlimited HotSpot on the military one plan with no issues. I get speeds up to 100 Mbs at times. Thanks, you just answered my question. I have the regular Tmobile home internet which sucks big time so I went out and bought the new netgear nighthawk M5 mobile router. I tried using the sim from the Tmobile internet Gateway router but it doesn't work on the nighthawk. Now I guess I'll have to purchase an Hotspot Plan from Tmobile to make it work otherwise, I'll have ro return this $700 router back to netgear.
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