Replies posted by scm7675

4 Replies

T
TNCamperFirst activity
posted in Coverage & Signal

I am about to give up on TMobil

You basically just explained capitalism. Thanks for that. Nobody’s perfect. Who knew?

22
F
1 year ago
T
TNCamperFirst activity
posted in Coverage & Signal

I am about to give up on TMobil

5G may be new but the 4G service sucks too. I don’t have a 5G phone yet but I have no service in a ton of places where I used to have good Verizon service. The problem is TMobile has better service at my house and Verizon was getting progressively worse all over my county, which was why I switched. Now I’m thinking of getting a 5G phone and going back to Verizon, but I’m torn. They’re the only carriers with service where I live and they both stink. Verizon was great for many years — don’t know what happened.  

22
F
1 year ago
P
privacy789First activity
asked in Accounts & Services

Outbound callerID blocking my number despite settings

It’s 2021 and I’m having the same issue. I don’t want my name broadcast to everyone I call, but I DO want them to see my phone number. My own mother doesn’t know when it’s me calling her because T-Mobile can’t figure this out — a standard feature with other carriers. Was trying to call emergency veterinary services for my friend’s cat after he was hit by a car — they wouldn’t take my call because caller ID was blocked, a setting I never asked for. One tech support person even told me she understood why I would want this setting changed, that it made perfect sense to her, but no one has been able to figure out how to do it. 

9
S
2 years ago
S
swope1221First activity
asked in Accounts & Services

Outgoing caller id display

This is still an issue. I called support because I don’t want any name on my caller ID for outgoing calls, I just want my number to show. When I was a Verizon customer this was standard. I don’t need my name being sent to every business I call, or every weirdo on Craigslist, etc. The first guy I talked to said this would be no problem, then put caller ID blocking on my line. Not at all what I asked for. I made multiple calls and each time was told it was fixed, and it wasn’t. Nothing was ever done, and now I still have caller ID blocking. Some businesses won’t accept incoming calls from me because they don’t take calls from blocked numbers.  T-Mobile also continues to send me marketing texts and emails after I have unsubscribed from them multiple times. This company clearly has no respect for my privacy — they seem to not even understand the concept. I’m about to go back to Verizon and just pay the extra money to deal with a more professional carrier. 

9
R
1 year ago
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