This is still an issue. I called support because I don’t want any name on my caller ID for outgoing calls, I just want my number to show. When I was a Verizon customer this was standard. I don’t need my name being sent to every business I call, or every weirdo on Craigslist, etc. The first guy I talked to said this would be no problem, then put caller ID blocking on my line. Not at all what I asked for. I made multiple calls and each time was told it was fixed, and it wasn’t. Nothing was ever done, and now I still have caller ID blocking. Some businesses won’t accept incoming calls from me because they don’t take calls from blocked numbers. T-Mobile also continues to send me marketing texts and emails after I have unsubscribed from them multiple times. This company clearly has no respect for my privacy — they seem to not even understand the concept. I’m about to go back to Verizon and just pay the extra money to deal with a more professional carrier.
It’s 2021 and I’m having the same issue. I don’t want my name broadcast to everyone I call, but I DO want them to see my phone number. My own mother doesn’t know when it’s me calling her because T-Mobile can’t figure this out — a standard feature with other carriers. Was trying to call emergency veterinary services for my friend’s cat after he was hit by a car — they wouldn’t take my call because caller ID was blocked, a setting I never asked for. One tech support person even told me she understood why I would want this setting changed, that it made perfect sense to her, but no one has been able to figure out how to do it.
5G may be new but the 4G service sucks too. I don’t have a 5G phone yet but I have no service in a ton of places where I used to have good Verizon service. The problem is TMobile has better service at my house and Verizon was getting progressively worse all over my county, which was why I switched. Now I’m thinking of getting a 5G phone and going back to Verizon, but I’m torn. They’re the only carriers with service where I live and they both stink. Verizon was great for many years — don’t know what happened.
You basically just explained capitalism. Thanks for that. Nobody’s perfect. Who knew?
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