Replies posted by Bellababy97

6 Replies

J
Jjd42oFirst activity
asked in Troubleshooting

horrible upload speed

I found the same problem. I also found since getting T Mobile I don’t have service where I used to with Verizon?? And I have the iPhone 12 Pro Max, so not an old phone. 

5
iTinkeralot
Pillar
2 years ago
B
brianbfor2Novice
asked in Just for fun

combined over twenty-three or twenty-four years Sprint in there T-Mobile customer... HOUSTON WE NOW HAVE A MAJOR PROBLEM I'M ABOUT TO WALK HAVE HIM THE WAY I WAS TOLD WITH I NEED ADVICE ON HOW TO HANDLE THE SITUATION

Customer service at T mobile is HORRIBLE!! So is there service 

2
B
2 years ago
Y
Y09vKEKFirst activity
posted in Accounts & Services

Difficult Experience - advice sought

Just found out tonight customer service sucks here. I’m going back to Verizon!! At least I will have service where I used to have it!! 

2
R
1 month ago
J
Jjd42oFirst activity
asked in Troubleshooting

horrible upload speed

Thank you. I will try customer service again but honestly, they suck!!

5
iTinkeralot
Pillar
2 years ago
J
jefftexterFirst activity
published in Accounts & Services

T-Mobile Customer Service did a fantastic job!

T-MOBILE CUSTOMER SERVICE IS HORRIBLE. IN STORE THEY ARE GREAT. CALLING OR CHATTING WITH THEM? NOPE. NOT IN THE US. CAN BARELY UNDERSTAND THEIR ENGLISH, THEY FOR SOME REASON HAVE HIGHER PRICES AND DOWN PAYMENTS THEN GOING INTO THE ACTUAL STORE WHICH BLOW MY MIND. I HAVE BARELY ANY SERVICE ANYWHERE I GO. NEVER HAD THAT PROBLEM WITH VERIZON. I HAD SERVICE EVERYWHERE. IM SWITCHING BACK MOSTLY BECAUSE THEY OFFER EXISTING CUSTOMERS NOTHING!! THAT IS NOT CUSTOMER APPRECIATION. SORRY. 

297718
K
2 months ago
J
jotaehFirst activity
published in Accounts & Services

What happened to customer service???

T-MOBILE CUSTOMER SERVICE IS HORRIBLE ON CALLS AND ONLINE. IN STORE THEY ARE GREAT. CALLING OR CHATTING WITH THEM? NOPE. NOT IN THE US. I CAN BARELY UNDERSTAND THEIR ENGLISH, THEY FOR SOME REASON HAVE HIGHER PRICES AND DOWN PAYMENTS THEN GOING INTO THE ACTUAL STORE WHICH BLOWS MY MIND. I HAVE BARELY ANY SERVICE ANYWHERE I GO. I NEVER HAD THAT PROBLEM WITH VERIZON. I HAD SERVICE EVERYWHERE. IM SWITCHING BACK MOSTLY BECAUSE THEY OFFER EXISTING CUSTOMERS NOTHING!! SECOND BECAUSE I DONT NEED A CUSTOMER SERVICE REP READING OFF IF THEIR LITTLE SHEEY ON WHAT TO SAY?? REALLY? TRAIN THEM OR GET RID IF THEM. SO MANY PEOPLE ARE LEAVING AND GOING BACK TO VERIZON WHERE I ACTUALLY HAVE SERVICE ALL OVER. I COUKBE IN AN UNDER GROUND TUNNEL OR ON A CLOUD AND STILL HAVE SERVICE. WHAT T-MOBILE HAS ARE ROBOTS. AND NOT INTELLIGENT ONES EITHER. THAT IS NOT CUSTOMER APPRECIATION. SORRY. 

307222
R
6 months ago
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