How typical, even posting something directly on topic and I get a “Something’s gone wrong” message. Are you trying to piss me off?
New [1.5 month old] T-Mobil customer with 2 new Motorola G Stylus phones and on a good day 1 bar of 5g, 4g, LTE service at my home. It appears the phone never can settle on just a cell or WiFi connection if both services are running on the phone.Any attempt to use WiFi initially failed with one way audio issues assuming I’d even have the phone ring. Most inbound calls just go to voicemail with the phone never ringing.Searching the Web this certainly appears to be a well known but never addressed issue.TEMP solution:Turn on Airplane mode->Turn WiFi back on then we can make/receive calls via WiFi, at home, without issue.Problem is, if we forget we are in Airplane mode and leave the home, we don’t get any calls.Attempted Solution: Use a 3rd party APP Tasker to turn on Airplane mode when the phone sees my home WiFi and then turn WiFi back on [airplane mode initially shuts WiFi off] all while we remain at home.HOWEVER, Android [I believe] will NOT allow Tasker to turn Airplane mode OFF
This lack of WiFi is rendering T-Mobile and our new phones useless as we are in a weak T-Mobile coverage area and if WiFi is on, IF we actually get a call, only one side of the conversation is heard.If anything it would be a benefit to T-Mobile to have as much traffic over WiFi as that frees up more bandwidth for cell service. A WiFi call in my case would go over Spectrum’s network.As we spend 90% of our time at home, WiFi must be available. It was until I switched to T-Mobile.Come on, we put multiple men on the moon and we can’t get WiFi to work?Maybe relying on “off shore” programmers is not the best tactic.
Had a Moto X{2nd gen} and Moto G7 Power on Republic wireless and used our home WiFi extensively as cell service stinks in our area.Just switched to T-Mobile with 2 new Moto G Stylist 5G phones, which, in town, get 5 bars but at home, 1 bar is the best if we get it.When attempting a WiFi call with one or both phones in the house on Wifi only one side of the conversation can be heard. Reset both phones & router, verified the router was assigning an IP address to both but my Wife can hear me but I cannot hear her. Only when both phones are on cell only, WiFi shut off/ T-Mobile WiFi also shut off can both sides of a call be heard.
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.