Well I DONT have any disadvantages with the plan I have. I have all the perks of todays plans with UNLIMITED everything ,UNLIMITED Wifi Hotspot @ 5G-15gig/ Then slows to 4GMulti country calls free /Multi Line compatible/ Unlimited Talk-Text-Data . And at $30.00 month total ( WOULD you want to loose this plan )
Already did that yesterday and Haven't heard a word from them on twitter I dont have FB
That would be great if I knew the DM # to call I would call them but I dont and the Store wont give it to me .
Yes its a brick and mortor Corporate store NOT private owned
Yes I have the New one Tmobile sent to me . I just came from the Tmobile corporate store and I get the same exact thing this guy( Tertial or Terrance ) I dealt with at ( 6033 Myrtle Ave, Queens, NY 11385 ) was a MORON and I tried to correct him on the info that is posted on Tmobile site ( THAT SPRINT CUSTOMERS DO NOT HAVE TO CHANGE PLANS) He kept on insisting I have to change my plans in order to switch to Tmobile and when I told him he has to EDICUATE himself in order to help Tmobile customers he Insisted he does NOT have to inform or EDUCATE him self to do his JOB but I also mentioned to him you cant help people if you DO NOT read the POSTED notes and Memorandums from Tmobile telling its sales people about the Migration process and dealing with Sprint customers on Sprint plans. Also By the way my WIFI HOTSPOT still does NOT work even though I opened a ticket on it over 3 months ago and they always tell me its working but I can NOT use it and it has Nothing to do with the phone no
Yea I have the R15 sim as well and even Tmobile did a REFLASH of my phone to a FULL Tmoile phone it used to be a Sprint branded phone but ALL SPRINT stuff has been removed and replaced with Tmobile CRAP at least I can DISABLE the Tmobile stuff because it wont work anyways because it wont let me create a Tmobile ID because I am still TECHNICALLY Sprint because of my billing is Sprint so I can NOT use any of the Tmobile features they promote and yes I receive TEXT messages from Tmobie asking if I would like to know more about these features and how to use them . So you can see everything is Tmobile but billing. As for the 5G at the HOUSE is DOES NOT EXIST but if I go just several hundred feet North or South direction 5G and everything else is great but I have to go a couple blocks East and West to get a 5G signal that works. so I just leave my phone in LTE/3G/2G mode so at least it works everywhere.
ITS OFFICIAL you do NOT have to change plans its on the TMOBILE site stating sprint customers DO NOT have to change there Plans
I just had a very frustrating, non-productive chat at the Sprint side of this debacle. We upgraded our sim cards to T-Mobile and got the whole “Welcome to the T-Mobile network” email. I found a plan we really like on the T-Mobile page but when I tried to change our plan it acted like I wasn’t a customer. So, I opened chat and was told I needed to use Sprint chat. During that chat to find out what was going on, I was told that we need to migrate our account over to T-Mobile before we could take advantage of anything they offer. However, in order to do that we either need to take our phones into a brick and mortar store (50+ miles away) or contact “Migration Services” by phone with who knows how much of a wait (I gave up after 30 minutes.) I seems like this should be something that can be accomplished from our account page. We are now just considering bagging our account and going with another carrier. I know just how you feel and after all this CRAP between Tmobile and Sprint my acco
Yes I am having the same exact problem because I wanted to use my backup phone he T-Mobile sim card that is in my primary phone will NOT work in my backup phone even though the phone sees it and recognizes it as t mobile but it will NOT work because of some unknown reason SPRINT has LOCKED this sim to the primary phone ONLY even though its a T-Mobile phone and sim card. I just got done talking with there TECH support ( 2.5 Hours ) and they have NO idea why its locked but my guess is because my billing is still sprint even though everything else is COMPLETELY T-Mobile. My Primary phone and my backup phone are fully unlocked and I also went to T-Mobile store to verify this and they tested my phones with other sim cards and they worked perfectly fine making calls and data connection everything worked . They even tried a Brand NEW phone off the shelf and inserted my sim card and the phone saw what the sim was and recognized it as T-Mobile and my # but would NOT allow any calls or Data Co
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