You can thank Samsung for that. That is how their watches are designed. It’s a peripheral. You are wrong this issue is T-Mobiles. I bought Samsung galaxy LTE watch 4 yrs ago and the first time I connected to T-mobile my watch had its own number the second time T-Mobile told me it was a glitch.
So I just got two LTE galaxy watch 4's to use when I don't want to carry my phone with me (while exercising). After spending two hours at a T-Mobile store and another hour on the phone with a technician, they escalate and another tech comes on and advises me that the galaxy watch 4 cannot be used as a standalone on t mobile. It can only be used when connected and near the phone its paired with! WHY would T-Mobile sell an LTE watch that can only be used when connected to the phone? That is called a Bluetooth watch! Very frustrated with them wasting 3 hours of my time, when this could have been mentioned when the watches were ordered. And even then, why sell LTE watches instead of Bluetooth watches? Has anyone one had this issue? The LTE Samsung watch will work with its own line. You only need the android phone for the software upgrades and a few other things but you do not need a phone line activated for a phone Samsung Watch will work as a standalone phone/watch
Same T-Mobile is lying you are right about that. Samsung built a stand alone watch phone. T-Mobile told me 4 yrs ago it was a glitch I called BS
So I just got two LTE galaxy watch 4's to use when I don't want to carry my phone with me (while exercising). After spending two hours at a T-Mobile store and another hour on the phone with a technician, they escalate and another tech comes on and advises me that the galaxy watch 4 cannot be used as a standalone on t mobile. It can only be used when connected and near the phone its paired with! WHY would T-Mobile sell an LTE watch that can only be used when connected to the phone? That is called a Bluetooth watch! Very frustrated with them wasting 3 hours of my time, when this could have been mentioned when the watches were ordered. And even then, why sell LTE watches instead of Bluetooth watches? Has anyone one had this issue? Pull sim card out of phone and your watch will work if its connected with digits. T-Mobile doesn't want the watch to be stand alone and will tell you its a glitch that your watch did
Update - so after working a full day with T-Mobile, we find that the ICCID is not writing from the T-Mobile back end to my Samsung Galaxy Watch. For the novices out there, that is what I understand to be the esim (electronic sim) identifier that the watch needs to get lte service. So - Tmobile finally did a ticket to their back office (where the average customer has no chance of talking to) to find out why their system will not write the ICCID to the watch. In the mean time, I have just gotten tired of the run around. Being a 20 year (yes since 2003 of Sprint) I finally lost my patience and went over to the V Store (you will have to figure it out). They set me up with an account, their system wrote the ICCID to the watch and in an hour I had a new account, with two phone numbers and a stand alone Samsung Watch 4. It is absolutely great!!!! When the watch gets out of range of my phone’s bluetooth and wifi, it automatically switches to the carrier lte service. All the BS about this n
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