Replies posted by SSW

3 Replies

R
Rick OttoFirst activity
asked in Gateways and devices

how to connect Canon Pixma MG3620 printer to Tmobile home internet?

On my Pixma MG5420, I had to change the WPA version on the Tmobile gateway app (Network tab, select your wifi network, under WPA version, change to WPA/WPA2 from WPA2/WPA3).  Then on the printer, go to Device Settings ->LAN settings, ->wireless lan setup, ->Other setup options, ->Standard setup,->select access point, → Directly enter the access point name, then manually enter your wifi network and the passcode.  Voila!  This is after a fruitless call to Tmobile tech support, which described the problem I had connecting to a printer problem, and transfer me to Cannon tech support, which never connected me to a live person, but instead directed me to their website, then hung up.

7
A
6 months ago
G
Gail S.First activity
asked in Gateways and devices

Canon printer will not connect to T-Mobile 5G Gateway home internet

For my Pixma MG5420, I had to change the WPA version on the Tmobile gateway app (Network tab, select your wifi network, under WPA version, change to WPA/WPA2 from WPA2/WPA3).  Then on the printer, go to Device Settings ->LAN settings, ->wireless lan setup, ->Other setup options, ->Standard setup,->select access point, → Directly enter the access point name, then manually enter your wifi network and the passcode.  Voila!  This is after a fruitless call to Tmobile tech support, which described the problem I had connecting to a printer problem, and transfer me to Cannon tech support, which never connected me to a live person, but instead directed me to their website, then hung up.

50
W
5 days ago
G
Gail S.First activity
asked in Gateways and devices

Canon printer will not connect to T-Mobile 5G Gateway home internet

Access point name is the name of your wifi network.

50
W
5 days ago
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