Hi there, I’m writing just to say my situation was very similar to “blaine_the_train”. I wrote about my experience here, but your recounting is more detailed. Some spots I missed in my recounting, but also happened during my process:I asked why everyone keeps asking that and how a tower being updated/out of service has anything to do with a mobile phone line. He explained that depending on when the actual tower was taken offline and the status of what my phone was connected to, the networking components can get stuck thinking it only wants to connect to that particular tower. Resetting the location on the network *should* clear it out which he did.So this was also my experience. An engineer told me the tower closest to my home was under repair of some kind. In the course of my interaction with T-Mobile, my physical SIM was swapped at least twice for a new one, and we also tried activating an eSIM. During the first two swaps, it was at a location away from my home and when more than a c
Hi, I had an experience similar to this with my S22 Ultra. I agree it appeared more iPhone related but not exclusively. I don’t do group texts, but I’m told that this is a headache for iPhone users generally to do so with Android users.I don’t know what’s happening with T-Mobile. I wrote about my own experience here, and have since switched to Verizon. I genuinely thought they tried to scam me into the Magenta plan. But other reports like yours make it sound more systemic. It bothers me that service goes down like this for days and weeks, and unless you harp on customer service to fix it, they just let the issue languish. They also loved telling me how they’ve never seen this before.I hope you got this issue resolved. I had been with T Mobile 8 years until then, but I found the whole experience utterly sketchy and crappy. I couldn’t abide remaining with the service.
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