Hi, My TMobile home internet quits working about once every 5 days. Shutting the router down, wating a minute, then restarting always fixes the problem. I have a good connect with 3 bars showing on the router. Not sure is there are multiple models, but this is a 5G router. Support hasn’t had any ideas. TMobile support says this is not normal but they refuse to send me a replacement router. Anyone else have this issue? I’m ready to go back to Comcast/Xfinity. Yes, we have the same problem, except it happens daily for us.
We were also Verizon customer for decades and were happy with their service, but they kept raising the price. T-Mobile is cheaper, and I was able to get rid of Spectrum internet to save even more. However, T-mobile's internet gateway requires at least 1, 3 minute reboot every day. This is unacceptable as we travel a lot and have security monitors we need access to. When the gateway loses connection to the internet, you MUST reboot to get it to reconnect. ( according to their support and my experience )Looks like we will be forced to return to Verizon which provides much better cellular coverage in my area.
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