I realize this issue rose 2 years ago, but I recently had the same problem. I found out from Spectrum that one of the Wi-Fi accounts was "paused". We unpaused the account and it worked perfectly. See if you have an unidentified Wi-Fi accout using your spectrum app and make sure that it's connected and not "paused."
I recently had the same problem. I found out from Spectrum (provides my internet) that one of the devices' access to Wi-Fi was "paused". It was the cellspot device. We unpaused the device and it worked perfectly. Log in, review the devices that are accessing your Wi-Fi, and make sure there are no devices that are "paused," and if so, unpause it if it's the cellspot device.
To clarify "account," I meant that I recently had the same problem. I found out from Spectrum (provides my internet) that one of the devices' access to Wi-Fi was "paused". It was the cellspot device. We unpaused the device and it worked perfectly. Log in, review the devices that are accessing your Wi-Fi, and make sure there are no devices that are "paused," and if so, unpause it if it's the cellspot device
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