Long-time customer. I just gotta say, the T-Mobile web site is TERRIBLE!! It has been that way for years. Every time I login, I am anxious to see if they actually have a working web site this time. NOPE. Looking at previous bills, current bill, etc. is non-functional. Just spins forever. For Years!! I have used different computers, from different locations, using different browsers for years!! Seriously.. Gotta start looking to move because this ability is critical for my work.. How hard can it be to pull up a previous bill? See history? I know some programmers..
Same exact problem for the past year. It is an embarrassment for T-Mobile that such a simple thing fails and creates frustration. Whether on my phone, on my PC, or using different browsers, from different locations, pulling up the bill does one of two things: 1) nothing. It’s like the button is painted on the screen for your viewing pleasure or 2). The spinning wheel of death. Once, for kicks, I let spin for 60 minutes. I just need to see my bill monthly to submit for reimbursement. It’s not rocket science. I get it if the system is down for a day, or hey, even a week! A year??? Seriously, I know some good programmers and web developers!
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