From the coverage map, looks like almost full coverage with 4G LTE. All around the city (in the corn/farm fields) it is 5G - doesn’t make sense. There are far more areas in the city with no coverage than what the maps shows.
Our family has three phones all with the same poor coverage. it's been this way for a very long time, even with new sims. Have spent hours with support, they gave us a cell spot but that only works when we are at home. If go for a run/walk, go to the school or down the block, my phone turns into a brick.
Thanks, I guess that answers my question. Off to Verizon I go.
I filed a complaint with the MN attorney General's office. They reached out to T-MOBILE. A nice representative from the CEOs office reached out to me and we worked it out. She was able to provide me with my credit. Good luck!
I’m dealing with the same thing. I traded in my iphone12 and was supposed to receive a monthly promo credit. They have received my phone but say I purchased my new phone on a ‘give back’ plan. I’ve called called Sprint multiple times since March and each time the rep tells me the credit will start appearing ‘next month’. T-Mobile is investigating now…. not holding my breath. If they do not honor the trade in credit, I will open a complaint with the MN Attorney General.
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