I had a long rigmarole but the short version is as follows: tmobileID requires a unique email address. I had to call up tmobile home internet tech support to set this up and the very helpful person there walked me through it after I provided an email distinct from the email I used for my voice line tmobileid.
Today we are getting great speeds. More than 200 Mbps sometimes. The 5G is connected vs the LTE earlier. Hope it stays that way. Love it so far.
Oh yes thanks. I see now. My gateway is at b12. I expect there is no way to insist on 5G.
Yes, inexplicable degradation of speed down to 20 MBPS - guessing it switches to LTE and doesn’t do as well. Some days over 100 MBPS. Not very reassuring.
I called T yesterday as I am in the trial period. There is this big fluctuation in speed from day to day. The rep told me there is some tower work in progress till 10 Aug thru 20 Aug 2023 and is impacting users. We are inside the I95 loop near Boston. Not sure if others are hearing the same story.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.