It doesn’t work that way, and the store that I went to took care of the problem. You shouldn’t answer someone’s question if you don’t know the correct answer. they literally provided a link from TMO that again literally says all of this lolol Just another person who sits on their high horse thinking they're better than everyone.
Every time I try I just get an error message. I’ve been trying for months. Go to ID.me, and verify what you can through them. Verizon uses ID.me rather than papers that can be forged. After that, use Tmobile chat, since you can send pictures. Let them know other companies are using ID.me to verify. Also let them know you're considering switching due to the significant savings, and that first responders need every penny since they arnt paid the best. Either the person you're talking to, or their supervisor, will let you know they will take care of the issue for you. A screenshot of the id.me verification should be enough through their system, but its better to talk to them directly incase they need anything else. I hope this helps. The savings arnt that good with Tmobile, but every penny counts.
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