We have been with T-MOBILE for 7 years.We recently moved to Southern Arizona, near the border of Mexico.There are a few places, where we lose service, but most importantly-on a remote stretch of Highway 82, for about 4 miles. My wife drives this way to get to work every morning, and every evening. If she were to break down, she would need a Good Samaritan, or Border patrol to help her. I called 611. And asked the rep if there were any plans for new Cell towers in this area AT&T and Verizon share one). The Rep told me there was not but said that we needed new phones( we got our current ones 2-3 years ago) because the new ones have better antennas.He said that he could update our plan with new phones for $30 dollars total, we had him repeat this, on speaker, 2 times. We drove 61 miles (each way) to go to the T-Mobile store, where we were told it would be $112 more..We left and on the way home-we called 611, again, and asked to speak with a Supervisor. The "Supervisor" was Snotty, ru
We have been with T-MOBILE for 7 years.We recently moved to Southern Arizona, near the border of Mexico. There are a few places, where we lose service, but most importantly-on a remote stretch of Highway 82, for about 4 miles. My wife drives this way to get to work every morning, and every evening.If she were to break down, she would need a Good Samaritan, or Border patrol to help her. I called 611. And asked the rep if there were any plans for new Cell towers in this area( AT&T and Verizon share one) . The Rep told me there was not but said that we needed new phones( we got our current ones 2-3 years ago) because the new ones have better antennas . He said that he could update our plan with new phones for $30 dollars total, we had him repeat this , on speaker, 2 times. We drove 61 miles (each way) to go to the T-Mobile store, where we were told it would be $112 more… We left and on the way home-we called 611, again, and asked to speak with a Supervisor. The “Supervisor” was Snott
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.