Apparently, there is a problem at the Ft. Worth Warehouse that T-Mobile does not wish to address. The details appear to be the same. I was having connectivity issues with my phone, Customer Service sent me a new one. ( I’ll admit that I delayed in returning the phone until I could be sure that the connectivity issues had been resolved) When I got the very first message from T-Mobile that I needed to return the phone, I did so the very next day. I used the pre-labeled envelope that T-Mobile sent me and took the phone to the UPS Store. This was 15 December 2023. In checking tracking then, I learned it was scheduled to be delivered on 21 December 2023. Tracking shows that it was delivered on 21 December 2023 to the Haslet, TX Warehouse, where it says a signature was obtained. The tracking however continues that it was delivered again to the Ft Worth TX Warehouse on 4 Jan 2024. I assumed that the transaction was closed because the tracking showed the item was delivered an
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