Since Sprint has merged with T-Mobile my internet service has been aweful. has Anyone else had these issues. i believe it is because we live in a rural area but with sprint we never had rarely if ever had issues. sometimes it will just stop and say no service. getting help is a nightmare. or at least a human.. my problems the opposite since the merger with Sprint, my T-Mobile service has gotten terrible. I live in South Jersey just on the edge of where everything becomes rural going south until you hit Atlantic City. I’m a month-to-month T-Mobile subscriber with three phones on my plan. My service has gotten progressively worse since January 2022 and every time I speak to a T-Mobile representative online they tell me their network is fine and there’s no problems in my area, but I speak to T-Mobile employees in a T-Mobile corporate store and they tell me they’re experiencing the same thing on their phones in the same area as where I am experiencing problems. Today was the topper. I wen
I was a previously happy Sprint customer with no problems. I was not only forced to move over to T-mobile but I also had to put out $1300 for an iPhone 13 Pro just to be compatible with their 5G network. At first it wasn’t too bad, sometimes a little slower. But within the last week or two, I am down to 1 bar, a warning will pop up that I am not connected to the internet (my home internet is switched off on my phone), it takes forever to load an internet page if it loads at all and messages take a long time to load. What is going on? This is so frustrating! BYW I live in the North East USA. I have the same problem, switched to iPhone 12 and currently sitting in an Ultra 5G area with 1-2 bars of LTE no matter where I go in my house. How is this possible? I’d be happy with even 4 bars of LTE at this point. What a rip off. I’m a month-to-month T-Mobile subscriber with three phones on my plan. My service has gotten progressively worse since January 2022 and every time I speak to
This is a Description of our Complaint with T-Mobile and the BBB: For the past almost 3 years we have had all of our family cell phone lines with T-Mobile. We switched over from Verizon about 3 years ago because we responded to a promotion offered by T-Mobile whereby offered much better coverage at much better prices. Turns out that their marketing in advertising campaign was misleading and inaccurate at best. From day one, the coverage and reception was below any basic level of acceptance causing phone calls in messages to drop or fail at a rate off three failed for one success. After a few months, I complained with T-Mobile, they profusely apologized and told us to be patient because they were in the process of rolling out their new 5G Network and also merging their Network with sprints, and they said that the coverage and service issues will greatly improve in a matter of weeks or a couple of months at the most. When this didn't happen, I called to request a transfer of service and
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