Was this resolved? I think what is happening is any additional payment gets applied to the monthly installment first. E.g, if your monthly installment for the EIP is $40 and you made an extra payment of $10, your bill would in turn be reduced by the $10. However, if you make a $50 additional payment, $40 would be applied to the installment and the $10 will be applied to the phone. Now you must be thinking is that supposed to happen? Logically, you’d think the additional $50 would be applied directly to the principle of the phone. Similar to making a prin payment on a mortgage, paying additional $1000 should not result in a $1000 less in monthly payment. But that’s not happening here. I have a similar situation and stopped making additional payments because it was defeating the purpose.
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