To Everyone on this Thread and having this problem using email/gmail to send text messages to Tmobile phones using ph_number @ tmomail.net I had just opened my Ticket 3 days ago and just yesterday updated the Ticket notes with the URL to this thread to show how many people are impacted. AND GUESS WHAT… THIS IS NOW WORKING AGAIN !! I just successfully sent a Text to my tmo phone using GMAIL and it went thru ! Opening a ticket just to get my email account working is not a good way to resolve a systemic problem.The issue is still present for me with Outlook and Gmail...using my business’ Internet email servers works fine. This is a much bigger problem that T-Mobile needs to address. Personally as an Internet Engineer myself, I find it troublesome it’s taking them this long to resolve the issue which started a month ago.
Actually I made a mistake with my dig command. I forgot to ask for the MX (mail exchange) record which is the email address of T-Mobile’s systems:dig -t mx tmomail.net @8.8.8.8; <<>> DiG 9.18.12-0ubuntu0.22.04.2-Ubuntu <<>> -t mx tmomail.net @8.8.8.8;; global options: +cmd;; Got answer:;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 27536;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1;; OPT PSEUDOSECTION:; EDNS: version: 0, flags:; udp: 512;; QUESTION SECTION:;tmomail.net. IN MX;; ANSWER SECTION:tmomail.net. 309 IN MX 10 tmo-east.mx.a.cloudfilter.net.tmomail.net. 309 IN MX 10 tmo-west.mx.a.cloudfilter.net.;; Query time: 44 msec;; SERVER: 8.8.8.8#53(8.8.8.8) (UDP);; WHEN: Sat Jul 08 08:17:09 EDT 2023;; MSG SIZE rcvd: 107I own a Wireless Internet Service Provider (WISP) and using our commercial email servers I am able to send text message to myself.From m
Looking at this more it would seem T-Mobiles email to sms server(s) have no IP information associated with the DNS record, so no way for mail servers to send to them. If it was working from some email clients that’s because the DNS info probably hasn’t yet aged out of their cache, but those clients will eventually stop working as well. This is why some clients are still working while others are not. This is basic Internet 101, it’s a bit shocking no one at T-Mobile is aware of this issue! dig tmomail.net @ns10.tmobileus.com; <<>> DiG 9.18.12-0ubuntu0.22.04.2-Ubuntu <<>> tmomail.net @ns10.tmobileus.com;; global options: +cmd;; Got answer:;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 60699;; flags: qr aa rd; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1;; WARNING: recursion requested but not available;; OPT PSEUDOSECTION:; EDNS: version: 0, flags:; udp: 1232;; QUESTION SECTION:;tmomail.net. IN A;; AUTHORITY SECTION:tmom
This service stopped working on 6/30 after 1:34 CST. There are no bounce back/Undeliverable messages either. It’s as if T-Mo’s server is just dropping them. Around same day for me. I use this service for texting security alerts from cameras. Does no one at T-Mobile monitor their email to SMS gateways?!?Service doesn’t work from either my google or outlook accounts.
Hadn't notice the tax increase until now as I was using refill cards I had gotten as gifts last Xmas, finally used them up in May.I'm in NH too and a recent law change introduced by state reps Lou D'Allesandro (D), Dan Feltes (D), & Peter Leishman (D) now charge a 7% communications services tax on prepaid wireless and VoIP services, effective Jan. 1, 2020.But since I had been using refill cards, this gave me an idea, so I bought one from Target and was able to refill my prepaid plan with no NH communications tax since NH has no sales tax on products sold at stores (locally or online) in the state of NH.Plus I've seen from time to time that Target will have discounts on refill cards, so you can get a good deal occasionally and stock up to save a few bucks!
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