EVERYONE - Since T-Mobile Support clearly has no interest in this issue as they have failed to:- say what the issue is- give any sort of indication they are working on it - provide any ETA for resolutionInstead, they have laughably just told customers to stop using SMS, but continue to charge us for a service they acknowledge isn't' working and are even SUGGESTING we don't use. Everyone needs to email T-Mobile CEO @__invited__john.legere to get someone to actually care about this issue. T-mobiles customer support and the way they have responded to this is wildly unacceptable and I am certain John would like to hear about it...Please email.
Amanda - this user reported this issue nearly a month ago and said it had been going on for weeks. So it's been roughly ~7 or so weeks since this has been happening (at the very least), and it still persists. What is tmobile doing to fix this? I don't sense anything at all....
ATTENTION TMOBILE - WHAT IS THE PLAN TO FIX THIS???everything worked fine until the 9.0 android update now we all look like idiots when we text anyone! This is not acceptable. I just spent an hour+ with tmobile customer service & they could do absolutely nothing. Had no interest in taking my info or creating a ticket. Basically it was "its a known issue, it's going to keep happening, and there is nothing we can do"An actual copy and paste from what "Veronica" told me: From what my supervisor and the Experts are telling me, that this is going to be an ongoing issue and there is no way to change it."there is nothing we can do" - tmobile - really???ATTENTION TMOBILE - WHAT IS THE PLAN TO FIX THIS???
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