Why is it that internet is not available every night now? This is beyond ridiculous that the gateway shows a good signal but I have no interrnet. I didn't sign up for this that's for sure! I am moving the router around, have a night gear nighthawk that I use to take the burden off the T-Mobile router, bought a cell signal booster and still face this nightly! I work from home from time to time and rely on the internet working to do that and it needs to be reliable. How much money do I have to spend for this internet to work properly? And I don't want to be lectured about cell phones and priority, if T-Mobile wants to be an internet provider then they need to stop the \and get it together. I have cell phone and internet with them and still service sucks! Anyone alse feeling this pain as well?
Every day between noon and at least 8 PM this service slows down, lags and drops signals. If it gets any slower some days, I swear it would run faster in reverse! The Sagemcon has a good signal but yet no internet. This is becoming more and more frequent and is very disruptive for those of us having to work from home. If you can't get your service running better to those of us that are on it then quit selling more devices and adding congestion to overcrowded towers until you can upgrade, add more, do something!
Just over a month with the Home Internet Service and the 2nd unit, still weak to poor signal with towers all around me. Constantly losing internet and a download speed at best a 2 .8! I switched from At & T and starting to regret the decision. The tech support and customer service has been fantastic but getting tired of the excuses for the poor service. And purchased new phones from T-Mobile and 1 phone can make calls if internet is down, my phone on the other hand can only make calls using wifi. If wifi is down I only make emergency calls, I can not send pictures in messages, am not getting texts messages and now missing calls from work. To say I am disgusted and discouraged at this point is an under statement! Any help is appreciated.
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