So my kids watch is working in some respects. It’s on, I can press the button and touch screen is responsive to some of my swipe gestures. Also the App shows my sons watch location, I can make calls to it and it rings.
However the screen is TOTALLY black. In this odd state I was able to power watch off, I pressed and held power button for a long time and I think another menu came up but I could not see it. A little while later the app advised me the watch powered off. I turned back on and no change, the watch powers back up BUT I still can’t see the screen.
I THINK he might have turned the brightness ALL the way down rendering the screen completely black. Horrible design if that’s true because there’s no physical button or quick gesture that I know of to restore brightness. I think I’ll have to take the watch in but has anyone else had this issue? That’s the only logical explanation I have unless the display just gave up the ghost. But again I can hear a few things on certain swipe gestures which indicates the screen is acknowledging the swipes.
T-Mobile SyncUP Kids watch - Powered on but total black/blank screen
I am having the same issues with the sync up phone. Screen goes black and doesn’t work. Not sure if the warranty would cover this.
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