I can not get the modem into bridge mode nor can i find the number for tech support.
Tmobile Home Internet Modem /Routers do not support bridge mode. However, if you are a small business customer, you can swap out your modem for the Inseego Waveform FX2000 which supports all the capabilities of typical routers (from AT&T and Xfinity) including IP Passthrough (Bridge Mode), Static LAN IP, Static WAN IP ($3 /month add-on service), VPN Server /Client, Port Forwarding, etc.
If T Mobile gateway does not support bridge mode, why are they promoting google nest wifi routers?
I can not get the modem into bridge mode nor can i find the number for tech support.
If you scroll all the way down to the bottom of the page you will find “Contact Us” listed under Support
There are more features available on the modem for the business service. That modem will cost you more a month though.
Write to T‑Mobile Customer Relations, P.O. Box 37380, Albuquerque, NM 87176-7380.
Small Business Internet Pricing: $50 /month, can get you the Inseego FX2000 which has full functionality … ½ mile away from tower and I get 500 mb down /60 mb up
Home Internet: $50 /month, gets you the Sagecom router which is neutered … ½ mile away from tower and I get 500 mb down /40 mb up.
I can not get the modem into bridge mode nor can i find the number for tech support.
Yeah, personally, I’m a computer tech. Although I receive a 1099, these guys won’t qualify as a small business, because investment income is not earned income. Therefore I can’t file as self-employed. It makes me made and I’m going back to x-finity. At least I can protect myself with my own router and control the network and service that I pay for. That is some if you ask me. T-Mobile… you’re customers are going to drop like flies over time, starting with me.
Speeds are awesome due to being close to a highway. 86 dwn 50 up is i write this. The “meat” of the gateway being inaccessibly is almost as lame as New Magenta.
This being the 1st time Ive ever purchased a network device that you cant manage has left me with strange feelings & questions that Im sure will be danced around. TMobile? Whos managing my HOME network since I don't have access to?
This 20+ year Network Admin would like to know
You can manage it using the T-Mobile app.
You can?
You can manage it using the T-Mobile app.
You can?
Yes. The app is the only way to manage the T-Mobike Gateway. it's not as feature packed as a good router interface but it is enough for most users.
You can manage it using the T-Mobile app.
You can?
Yes. The app is the only way to manage the T-Mobike Gateway. it's not as feature packed as a good router interface but it is enough for most users.
Right. You just can’t “get T-mobile home internet into bridge mode” using that app. That was the original question.
You can manage it using the T-Mobile app.
You can?
Yes. The app is the only way to manage the T-Mobike Gateway. it's not as feature packed as a good router interface but it is enough for most users.
Right. You just can’t “get T-mobile home internet into bridge mode” using that app. That was the original question.
No bridge mode for home customers. Small business customers get a different gateway that offers more options, including a bridge mode.
Tmobile Home Internet Modem /Routers do not support bridge mode. However, if you are a small business customer, you can swap out your modem for the Inseego Waveform FX2000 which supports all the capabilities of typical routers (from AT&T and Xfinity) including IP Passthrough (Bridge Mode), Static LAN IP, Static WAN IP ($3 /month add-on service), VPN Server /Client, Port Forwarding, etc.
Unfortunately this means that you instead get a data limit of 100GB/mo and pay $264 for the new router. (https://t-mo.co/4b2FzLE)
Sadly 😢 I’m going to have to cancel my T-Mobile home internet and go with Verizon FiOS which has no data cap, I use my own regular router (Apple AirPort Extreme, eero, etc), and $49/mo for a consistent 300Mb/s
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