I can not get the modem into bridge mode nor can i find the number for tech support.
Userlevel 7
+15
TMHI doesn’t currently have any gateways that support Bridge Mode.
Userlevel 2
Tmobile Home Internet Modem /Routers do not support bridge mode. However, if you are a small business customer, you can swap out your modem for the Inseego Waveform FX2000 which supports all the capabilities of typical routers (from AT&T and Xfinity) including IP Passthrough (Bridge Mode), Static LAN IP, Static WAN IP ($3 /month add-on service), VPN Server /Client, Port Forwarding, etc.
Userlevel 1
If T Mobile gateway does not support bridge mode, why are they promoting google nest wifi routers?
I can not get the modem into bridge mode nor can i find the number for tech support.
If you scroll all the way down to the bottom of the page you will find “Contact Us” listed under Support
Userlevel 7
+15
There are more features available on the modem for the business service. That modem will cost you more a month though.
Userlevel 2
Write to T‑Mobile Customer Relations, P.O. Box 37380, Albuquerque, NM 87176-7380.
Small Business Internet Pricing: $50 /month, can get you the Inseego FX2000 which has full functionality … ½ mile away from tower and I get 500 mb down /60 mb up
Home Internet: $50 /month, gets you the Sagecom router which is neutered … ½ mile away from tower and I get 500 mb down /40 mb up.
I can not get the modem into bridge mode nor can i find the number for tech support.
Yeah, personally, I’m a computer tech. Although I receive a 1099, these guys won’t qualify as a small business, because investment income is not earned income. Therefore I can’t file as self-employed. It makes me made and I’m going back to x-finity. At least I can protect myself with my own router and control the network and service that I pay for. That is some if you ask me. T-Mobile… you’re customers are going to drop like flies over time, starting with me.
Speeds are awesome due to being close to a highway. 86 dwn 50 up is i write this. The “meat” of the gateway being inaccessibly is almost as lame as New Magenta.
This being the 1st time Ive ever purchased a network device that you cant manage has left me with strange feelings & questions that Im sure will be danced around. TMobile? Whos managing my HOME network since I don't have access to?
This 20+ year Network Admin would like to know
Userlevel 7
+15
You can manage it using the T-Mobile app.
You can manage it using the T-Mobile app.
You can?
Userlevel 7
+15
You can manage it using the T-Mobile app.
You can?
Yes. The app is the only way to manage the T-Mobike Gateway. it's not as feature packed as a good router interface but it is enough for most users.
You can manage it using the T-Mobile app.
You can?
Yes. The app is the only way to manage the T-Mobike Gateway. it's not as feature packed as a good router interface but it is enough for most users.
Right. You just can’t “get T-mobile home internet into bridge mode” using that app. That was the original question.
Userlevel 7
+15
You can manage it using the T-Mobile app.
You can?
Yes. The app is the only way to manage the T-Mobike Gateway. it's not as feature packed as a good router interface but it is enough for most users.
Right. You just can’t “get T-mobile home internet into bridge mode” using that app. That was the original question.
No bridge mode for home customers. Small business customers get a different gateway that offers more options, including a bridge mode.
Tmobile Home Internet Modem /Routers do not support bridge mode. However, if you are a small business customer, you can swap out your modem for the Inseego Waveform FX2000 which supports all the capabilities of typical routers (from AT&T and Xfinity) including IP Passthrough (Bridge Mode), Static LAN IP, Static WAN IP ($3 /month add-on service), VPN Server /Client, Port Forwarding, etc.
Unfortunately this means that you instead get a data limit of 100GB/mo and pay $264 for the new router. (https://t-mo.co/4b2FzLE)
Sadly 😢 I’m going to have to cancel my T-Mobile home internet and go with Verizon FiOS which has no data cap, I use my own regular router (Apple AirPort Extreme, eero, etc), and $49/mo for a consistent 300Mb/s
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