I am currently working from home. I use a company provided laptop with an always on VPN client to access my job's servers. No problem with spectrum cable. I have the brand new grey t-mobile gateway and cannot get in. My IT guy worked with me and says it must be how the ports are provisioned. He said to call and get level 2 support. He wanted to know about specific ports. Did that, was on hold over an hour. Tech I spoke with basically said they don't do ports. What?! In fact when I gave her the port #s to look into she basically said no, thats not how it is designed. The tech I spoke with before her said WAN is blocked by default. What?! The level 2 person said that was not right. I get about 130 Mbps down and about 35 Mbos up. So speed is good. My tvs, tablets, laptops, nintendo gaming, vivint(connect with lan cable to one of two ports on gateway) are streaming working fine. I can surf the web from the company laptop. I can also get to my MS Teams & Outlook. But when I try to access a certain part of the network it won't connect. Level 2 tech opened a ticket. My VPN does not like this gateway for some reason.
My company uses Check Point SecuRemote VPN and I am getting "Negotiation with site failed” using TMHI.
Update. Turns out the event log says I am getting an 809 error. IT asked me to relay this to TMobile when they respond. Still hopeful.
Worst case is with the BS that T-mobile is doing with their gateway and internal networking… You could always ask your IT department to provision you on a WVD through Azure (if you have it) or they could setup you up with RDS web browser access.
it’s not t-mobiles fault that ipv4 is out of addresses ¯\_(ツ)_/¯
That is the stupidest comment I’ve ever read. ipv4 is not out of address and won’t be until 2041. ITs a shame that T-Mobile can’t do ipv4 when, gee i don’t know maybe 90% of the world still uses it. Give me a break.
Following - similar boat here, GlobalProtect VPN does not want to play nice with the T-Mobile home internet apparently. :(
I think you have this backwords. T-Mobile doesn’t want to play nice with vpns. It absolutely weird that they won’t support ipv4 when nobody has switched over to ipv6
Oh this is too funny. I just found documentation from T-Mobile stating that “IPv4 is the default internet protocol” Then in Step 6 it stats “IPv6 is an alternate protocol” So then why would they only make their home internet work with IPv6? Too funny!
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