HAS ANYONE ELSE BEEN EXPERIENCING THIS???
When this happened to me , it usually meant that my TMHI was disconnected and my device connected to our backup internet. You my want to turn your modem off/on.
I've rebooted it several times when that happens to no avail......it disconnects from the internet at least 20 times a day
I would contact TMHI Customerservice @1-(844)275-9310
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