Trying to triage the issue below and the tech read from some specification documents that the new models do not support IP4, you must upgrade to a business plan
The following was from my PC wired into the hub
From Home:
Tracing route to microbiomeprescription.com [205.144.171.116]
over a maximum of 30 hops:
1 * * * Request timed out.
2 * 192.168.1.1 reports: Destination net unreachable.
Trace complete.
From Office (Remoted in)
Tracing route to microbiomeprescription.com [205.144.171.116]
over a maximum of 30 hops:
1 2 ms 2 ms 1 ms Docsis-Gateway.hsd1.wa.comcast.net [10.0.0.1]
2 13 ms 11 ms 11 ms 96.120.103.193
3 11 ms 10 ms 14 ms po-305-1222-rur102.ferndale.wa.seattle.comcast.net [24.153.84.41]
