During the configuration steps in the Extender, it seems to be able to be able to see/recognize the Gateway, but can’t seem to connect completely in the end. Any ideas?
MOST extenders can only use a the 2.4 MHz network. Your default network on the T-Mobile gateway is a combined 2.4/5MHz running WPA2/WPA3 security. Use the T-Mobile phone app to create a new network in addition to the one that already exists. Make it 2.4MHz and set security to WPA/WPA2. Make sure it has a different name than your existing network.
Reset your extender and start its setup over again. This time connect to the new SSID you just created and see if that doesn't fix your problem.
Good luck!
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